Got Questions About EllyPop?
We've pulled together answers on our organic electrolyte freezer pops, from ingredients and storage to Wild Cherry vs. Sweet Peach and wholesale. Formulated by naturopathic doctors in Portland, Oregon, with intention from day one.
Shipping & Availability
Where can I buy EllyPop?
You can find Wild Cherry and Sweet Peach online at ellypop.com, and on Amazon. In Oregon and Washington, you can also find us at New Seasons Market and Market of Choice.
You can also find us at retailers across the country here!
Do you ship outside the US?
Not yet, but it's on our radar! We're hoping to bring EllyPop to more families beyond the US soon.
Serving & Age Guidance
What's the youngest age that should have EllyPop freezer pops?
Since EllyPop is made with organic juice, and most pediatricians recommend waiting until 12 months to introduce juice, we suggest waiting until your little one turns one before offering them a pop.
Can kids enjoy them even when they're not sick?
Absolutely! In fact, get ready, once they try one, they'll be asking for them all the time, sick or not.
Can grown-ups enjoy them too?
You bet! EllyPop isn't just for kids. Grown-ups love them just as much (we might be a little biased, but we're right).
Storage & Prep
Do they have to be stored frozen?
Nope! Keep them in your pantry and pop them in the freezer whenever you're ready for one.
Can you drink them if they melt?
Of course! Just like you'd enjoy a glass of juice or a cup of herbal tea, EllyPop is just as tasty in liquid form.
Packaging & Sustainability
Is your packaging recyclable?
Yes! Our boxes are cardboard and easily recyclable curbside. Want to recycle the plastic sleeves too? You can do that through Ridwell Express, and EllyPop customers get free shipping on their Ridwell Express kits!
Is EllyPop doing anything to be more sustainable?
At events and demos, we use compostable cups and spoons instead of single-use plastic, and we choose reusable materials for our event setups whenever we can. Most of our Portland-area store deliveries are made by bike or electric vehicle through B-Line. It's a work in progress, but it's something we're intentional about as we grow.
Background
Who is Elly?
Elly is our resident elephant and EllyPop's unofficial mascot! You'll spot her on our packaging, our socials, and pretty much anywhere EllyPop shows up. She's the friendly face behind The Herd, our community of EllyPop lovers.
Orders & Returns
What is your return policy?
We accept returns on unopened products within 30 days of your order. To qualify, items must be unopened and unmarked, and return shipping is on you. Purchases made through internet resellers aren't eligible for return.
Once we receive your return, refunds are issued to your original payment method within 5–7 business days (timing may vary slightly by financial institution). To start a return, just email us at hello@ellypop.com.
Contact
Still have questions? We're happy to help! Reach out at hello@ellypop.com.